Changing hours, locations, and settings
In this article
Your ordering experience pulls from two systems. Knowing which one owns a setting saves a round trip.
Olo owns the ordering data
These are managed in your Olo dashboard. Veya reads them directly, so a change in Olo shows up on your site and app automatically. We cannot override them from our side.
- Store hours and holiday hours
- Locations, addresses, and which stores are open for online ordering
- Menu items, categories, modifiers, and prices
- Fulfillment options (pickup, delivery, curbside) and lead times
- Order throttling and store-level pauses
If you are not sure how to make one of these changes in Olo, send a request and we will point you to the right place or reach out to your Olo contact with you.
Veya owns the experience
These are configured on our side. Choose Change hours, locations, or settings and tell us what you want changed:
- Brand colors, fonts, and theme
- Which features are turned on (loyalty, gift cards, reorder, app download banner)
- How locations are displayed and ordered on the locations page
- Loyalty and payment provider connections
- Checkout options such as tipping and order notes
Not sure which one?
Send the request anyway. We will re-file it and let you know where it lives for next time.